Privacy Policy

Our website address is: https://www.daytonheatandair.com/


Dayton Heating & Air values your privacy and is committed to protecting it as such. We collect non-identifying information about users on our website to improve user experience. Below outlines some key details.


What Information We Collect

Our website does not collect any private information that personally identifies users on visiting our website. The only information used to identify a user that we collect is the information that you voluntarily submit which may include your name, email, phone number, company name, website, social media profiles, and any other details or pieces of information you offer.


We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.


Use of Information

Information, both personal and non-personal, is strict to be used to 

  • Develop and improve our service offerings.
  • Improve the website browsing experience.
  • Learn what viewers are interested in to continue to deliver best-fit marketing content including in blog posts, email, and social media.
  • Reach out to you directly by email, phone, or social media for associated interests such as hiring, newsletters, etc.

It is and will never be sold to others/third parties or used internationally.


Data Collection Methods

The personal data that we collect from website users is through voluntary information provided in forms, chats, emails, and other direct communications. These are collected through the use of third party form applications. The non-personal data collected from website users is tracked through Google Analytics and Facebook.


Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Control Your Information

At any time, you can request changes, updates, or termination of your personal information. This applies to all data whether personal information given voluntarily or non-personal information given by way of website cookies.

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